What are the recommend ages?
All ages (from young kids to elder care).
Last updated: September 10, 2018 12:59
Is it dishwasher safe / machine washable?
No.
Last updated: September 10, 2018 12:59
How much does it cost?
MSRP retails at 2 units for $249.
Last updated: September 10, 2018 12:52
What features are available?
Up to 3 mile (5km) range; no need for phones, connectivity, maps, infrastructure; safe zone for parents; waterproof; rugged; up to 3 day battery.
Last updated: September 10, 2018 12:52
What is the uniqueness of the technology?
LynQ is the only technology that provides peer-to-peer, real-time, location without phones or connectivity - working when nothing else will.
Last updated: September 10, 2018 12:55
How do I set it up?
Via a single button and long press / short press interface.
Last updated: September 10, 2018 12:58
If I have other questions, who should I contact?
Last updated: September 10, 2018 13:03
What is it?
LynQ finds your people when nothing else will. A tracker that gives you direction and distance that works up to 3 miles without phones, maps or connectivity.
Last updated: September 10, 2018 12:51
Who created it?
LynQ was created by a group of tech & outdoor enthusiasts in Brooklyn NY.
Last updated: September 10, 2018 12:51
Why should we use it?
It’s one-button simple and begins to feel more like a sixth sense than a device. LynQ is the first location device that works without phones and connectivity and it’s also the most secure and reliable one available.
Last updated: September 10, 2018 12:52
What colors do you offer?
LynQ devices come in the following color options: gray/black, white/black, orange/gray, green/black, blue/black.
LynQ accessories are standard one-color, no options.
Last updated: September 10, 2018 12:54
What sizes do you offer?
LynQ comes in one size: 4”x2”x1”
Last updated: September 10, 2018 12:54
Is it comfortable / attractive / discreet?
Unobtrusive, small enough for a child to wear and easy to attach to clothing or gear with built-in carabiner or lanyard.
Last updated: September 10, 2018 12:54
Does LynQ work by itself?
Yes, the ‘home’ feature directs anyone to a location, meet-up spot or landmark of choice. 2+ units required for full feature set.
Last updated: September 10, 2018 12:54
What is the battery life? Hours of continuous use? How to charge?
Up to 3 days of mixed use. Charge via micro USB.
Last updated: September 10, 2018 12:56
How does it work?
Proprietary algorithms and communication protocols that leverage GPS, long range, low power radio and a custom antenna.
Last updated: September 10, 2018 12:56
What kind of sensors are you using?
None.
Last updated: September 10, 2018 12:56
Will there be updates to it in the future?
Yes. Additional features are already being developed and available via downloadable firmware update.
Last updated: September 10, 2018 12:56
How does it integrate with other connected devices?
LynQ does not require connection to any other connected devices, though future updates will allow optional connectivity.
Last updated: September 10, 2018 12:57
Is it waterproof?
Yes. IPX 7.
Last updated: September 10, 2018 12:57
Where is it manufactured?
China and the United States.
Last updated: September 10, 2018 12:57
Does it have an app? Which phones does it work with?
No. Phones are not required, however future updates will allow optional pairing with iOS and Android.
Last updated: September 10, 2018 12:58
How do I turn it on and off?
Via a single button and long press / short press interface
Last updated: September 10, 2018 12:58
How do I control it?
Via a single button and long press / short press interface
Last updated: September 10, 2018 12:58
What is the care and cleaning of it?
Please us a damp cloth to wipe down and clean LynQ. It’s waterproof, but only IPX 7.
Last updated: September 10, 2018 12:59
Where can I use it?
Anywhere in the world under open sky.
Last updated: September 10, 2018 12:59
Is it safe?
Yes.
Last updated: September 10, 2018 13:00
What certifications do you have?
LynQ will be receiving FCC and other required certifications prior to shipment.
Last updated: September 10, 2018 13:00
How durable is it?
LynQ is waterproof, rugged and works under extreme temperatures. Our units have been tested by the military.
Last updated: September 10, 2018 13:00
How is my privacy protected?
Frequency hopping algorithms paired with encryption provide unprecedented security and privacy. LynQ does not keep/host any your location data.
Last updated: September 10, 2018 13:00
How secure is it?
“Hopping” / communication protocols prevent interception once devices are paired.
Last updated: September 10, 2018 13:01
Can someone watch or listen to me?
No.
Last updated: September 10, 2018 13:01
Where does it ship?
Globally
Last updated: September 10, 2018 13:01
Do I have to pay VAT / GST?
Yes. Your order does not include VAT/GST.
Last updated: September 10, 2018 13:02
Is there a warranty?
Yes, 12 months, normal wear and tear or manufacturer defect.
Last updated: September 10, 2018 13:02
What is your refund policy?
Refunds are processed on a case-by-case basis; at some point we will need to lock refunds in order to go into production & shipment. If the device is defective, a replacement will be sent.
Last updated: September 10, 2018 13:02
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